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Forum Index > Q&A (Newbie Friendly) > Bought Diamonds -Confused
Page 1  
Author Thread Post
Sakurakuromi
Level 70
The Perfectionist
Joined: 3/2/2019
Threads: 37
Posts: 651
Posted: 5/25/2020 at 12:00 PM Post #1
Hello ^^

I wanted to buy the genetic kit and had 300 Diamonds.
Than I bought the 600 Diamonds + 20% would be +120 Diamonds = 720 Diamonds
But I only got 600 and now I miss the Bonus Diamonds...
Where are they? (I pondered about buying the 10$ one, but I realized the lower one was sufficient, so I didn't... )

What happened to the Bonus? Do I need to collect it somewhere? Or does it need time to be added?

Thank you for your help and best regards
~Sakura Kuromi
Ephemeral
Level 75
Guardian
Joined: 11/29/2016
Threads: 168
Posts: 4,856
Posted: 5/25/2020 at 12:11 PM Post #2
Hello,
Usually the price is 500 dias for $5. The 20% bonus is added to the 500 diamonds, which results to 600 dias (for 5 dollars still). Hope that helps :)
Edited By Ephemeral on 5/25/2020 at 12:11 PM.
Sakurakuromi
Level 70
The Perfectionist
Joined: 3/2/2019
Threads: 37
Posts: 651
Posted: 5/25/2020 at 12:58 PM Post #3
Oh, okay, thank you.
I thought the Bonus would be added to the Pack Prize, which would be 600 Diamonds.
It's a bit confusing. I was sure 600 was the normal Pack and than the Bonus would be added.

Maybe (500) 600 Diamonds as the title for the products might help to ease such confusion?
Ephemeral
Level 75
Guardian
Joined: 11/29/2016
Threads: 168
Posts: 4,856
Posted: 5/25/2020 at 1:20 PM Post #4
Diamond shop prices usually are: (iirc)
500 for $5 (600 with sale bonus) - 500 normal / 600 fest ($5)
1,000 for $10 (1,200 with sale bonus) - 1000 normal / 1,200 fest ($10)
2,000 for $20 + 200 bundle bonus* (2,600 with sale bonus) - 2,200 normal / 2,600 fest ($20)
3,000 for $30 + 300 bundle bonus (3,900 with sale bonus) - 3,300 normal / 3,900 fest ($30)
5,000 for $50 + 1,000 bundle b. (7,000 with sale b.) - 6,000 normal / 7,000 fest ($50)
10,000 for $100 + 3,000 bundle b. (15,000 with sale b.) - 13,000 normal / 15,000 fest ($100)
*bundle bonuses don't count in the sale bonus
also bundle bonuses (10% for 2k and 3k, 20% for 5k and 30% for 10k) will always be there, sales bonus (20% for all) only during festivals / diamond sales

You can also put your suggestion into the suggestion forum :)
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,153
Posts: 14,878
Posted: 5/25/2020 at 2:12 PM Post #5
You can always refer to the bottom to see exactly what purchase you have selected:

Sakurakuromi
Level 70
The Perfectionist
Joined: 3/2/2019
Threads: 37
Posts: 651
Posted: 5/25/2020 at 3:26 PM Post #6
Thank you both very much ^^

Guess I was confused, because I'm used for the bonus not being count in ^^
At least I haven't lost something, which I thought first ^^
I just misunderstood the way it was added ^^

Thank you again for explaining ^o^
 
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