Since this will be a busy Diamond-buying time, I wanted to announce a quick PSA (Public Service Announcement) regarding purchasing Diamonds.
We have been having an ongoing intermittent issue with Players when they purchase Diamonds. Sometimes, your purchase data from Sylestia will not transfer over to PayPal's checkout page. Then when you go to purchase the Diamonds, the sale data and your User ID # are not recorded so you don't immediately receive your Diamonds.
DON'T WORRY - I am alerted immediately to my personal email address every single time this happens. I then go through and manually process your order for you. So you will still always receive your Diamonds within a few hours when this does happen.
That said, there is a way to double check that the transaction will be correct before you purchase. Here's how:
When you click the checkout button from our Diamond Shop page and load PayPal's checkout, you can do the following.
At the top of the page, click on the the Arrow by the dollar amount. This will display the drop down box seen above. Then click on the "More" link to see all of the data.
You should see the Item #: set to your User ID #. If it's missing or blank, then your Diamonds won't automatically be added to your account. Additionally, verify that the quantity and price are correct.
If you do this and the data is not correct, simply go back to the Diamond Shop and try again. If after a few attempts it still won't work, try clearing your Browser Cache and try again.
If it still won't work, then just go ahead and make your purchase as normal and you can then either send me a PM in game or wait until I send you a PM in game about your transaction. Either way, I will manually process it and you'll receive all of the Diamonds that you paid for. =)
But hopefully this PSA can help to make buying Diamonds easier for both you guys and for myself.
Lastly, this happens less than 5% of the time. So I'm sure the vast majority of you will never have a single issue. But the information is here in case it does.
So you can either wait for Krin to get the alert and manually send the diamonds to you, or you can send him a pm about it, just in case.
Littlemissmoriarty
Level 75
Supernatural Shopaholic
Joined: 5/9/2015
Threads: 329
Posts: 2,508
Posted: 1/27/2017 at 9:23 PM
Post #17
Private message him. If he doesn't know about it, he can't get to you. I did wait a couple hours on purpose a few times and hadn't got a response so I had to pm him.
Edited By Missterious on 1/27/2017 at 9:24 PM.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,153
Posts: 14,885
Posted: 1/28/2017 at 5:22 AM
Post #18
In addition to the Diamond Sale that began on Friday, the following is now available!
Lunar New Year Puffadore
In celebration of the Revamp and the coinciding Lunar New Year, we have also released a new Exclusive Themed Puffadore! This Themed Pet is available from the Diamond Shop for 1,000 each, or from the [Puffadore Revamp Bundle], but only through February 1st!
Puffadore Trainer Avatar Set
In addition to the release of the Puffadores themselves, we have also released a Puffadore-themed Avatar Set! This set is only available via the Diamond Shop through February 1st.
Pompous Puffadores
We have also released 6 uniquely designed Pompous Puffadore Avatar Held Items! These are only available via [Pompous Puffadore Crates], purchasable from the Diamond Shop through February 1st.
Puffadore Revamp Bundle
For those who are looking to obtain everything that this revamp celebration has, we are offering a [Puffadore Revamp Bundle] from the Diamond Shop for 3,500 . This item can only be purchased ONCE per Player. Opening this will gift you with TWO2-Visible Lunar New Year Puffadore, the [Puffadore Trainer Complete Set], THREE[Pompous Puffadore Crates], and a [Mystical Puffadore Essence]!
This offer will only be available through February 1st, so don't miss out!
Lunarwolfie
Level 73
Majestic Sculptor
Joined: 12/11/2015
Threads: 18
Posts: 431
Posted: 1/28/2017 at 2:04 PM
Post #19
OMG THEY LOOK AMAZING <3 i love all of that XD
Rixva
Level 75
Shadow of the Moon
Joined: 4/20/2014
Threads: 94
Posts: 2,360
Posted: 1/28/2017 at 2:18 PM
Post #20
[am I the only one not seeing any of the new avi items in the wardrobe yet? am I missing something? :< ]
edit; found them, stashed in the back with the Avatar Shop items =w=)b I thought they'd be in the Event Items sections with the other revamp avi stuff?
Edited By Rixva on 1/28/2017 at 3:25 PM.
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