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Forum Index > News and Announcements > Custom April Avatar Items
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Author Thread Post
Rose
Level 60
The Kind-Hearted
Joined: 12/19/2012
Threads: 37
Posts: 730
Posted: 4/20/2013 at 9:57 PM Post #21
@Krinadon,
I've only been clicking the links, and I still can't access the files.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,153
Posts: 14,888
Posted: 4/20/2013 at 10:09 PM Post #22
@Rose,

Hm. That's odd.

What browser?

And have you tried another browser?
Rose
Level 60
The Kind-Hearted
Joined: 12/19/2012
Threads: 37
Posts: 730
Posted: 4/20/2013 at 11:29 PM Post #23
@Krinadon,
I'm using Safari. I just tried it in Firefox and Chrome, but it didn't work. Might be my computer settings or something...
Katasaur
Level 60
Nature Walker
Joined: 2/9/2013
Threads: 42
Posts: 1,799
Posted: 4/20/2013 at 11:41 PM Post #24
@Krinadon,
I received both of my custom parrots, but I don't think any diamonds have been deducted from my account.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,153
Posts: 14,888
Posted: 4/20/2013 at 11:43 PM Post #25
@Katasaur,

Lol thanks. I was doing something as I was making your Parrots and forgot. Thank you.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,153
Posts: 14,888
Posted: 4/20/2013 at 11:45 PM Post #26
@Rose,

Do you browse with a Firewall?
Rose
Level 60
The Kind-Hearted
Joined: 12/19/2012
Threads: 37
Posts: 730
Posted: 4/20/2013 at 11:57 PM Post #27
@Krinadon,
Not sure. I forgot where it is in the settings.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,153
Posts: 14,888
Posted: 4/21/2013 at 12:07 AM Post #28
@Rose,

I think the issue is that you may be behind a Firewall that doesn't pass HTTP Referrals. Hot Link Protection works by reading the HTTP Referral and if it doesn't match sylestia.com, it restricts access to pages that are protected.

Since your Firewall is not passing HTTP Referrals, it's showing as blank which obviously does not match sylestia.com.

If you don't mind, can you try seeing if your operating system is using a firewall, your network is using a firewall, or if you have some sort of browser firewall running?

If so, can you try temporarily disabling it to see if you can then access the links?

If you can't figure out the Firewall part, or you don't have a Firewall on, or if it doesn't fix the issue, then I will just disable Hot Link protection for the PSD files I guess.
Edited By 1 on 4/21/2013 at 12:07 AM.
Rose
Level 60
The Kind-Hearted
Joined: 12/19/2012
Threads: 37
Posts: 730
Posted: 4/21/2013 at 1:23 AM Post #29
@Krinadon,
I did that, and it works now. Thanks!
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,153
Posts: 14,888
Posted: 4/21/2013 at 1:44 AM Post #30
Yay! Fantastic.

Thank you for helping me figure out the issue.
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