Forum Index > Q&A (Newbie Friendly) > It's frozen!
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Hoknell
Level 60
Joined: 10/2/2013
Threads: 11
Posts: 24
Posted: 10/30/2013 at 6:04 PM
Post #1
I'm at the place in Aryth's Spire where I've met Aryth and backed him into a corner, but when I clicked "Apprehend Aryth", Sylestia froze and now it won't load. I'm afraid I will lose my progress/become lost if I refresh the page, but I don't know what else to do. Help, please? (this has been typed out on a different tab)
Talyn
Level 67
Trickster
Joined: 3/30/2013
Threads: 181
Posts: 3,425
Posted: 10/30/2013 at 6:10 PM
Post #2
I do not believe you will lose any progress if you refresh. I've never had it happen to me.
Hoknell
Level 60
Joined: 10/2/2013
Threads: 11
Posts: 24
Posted: 10/30/2013 at 6:21 PM
Post #3
Thank you!
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,155
Posts: 14,893
Posted: 10/30/2013 at 6:28 PM
Post #4
Hehe. Sylestia doesn't run like a game on a console or hand held would. The only way you'd lose your progress is if our entire database was corrupted or deleted. Fortunately, we back up our entire website and database every single day and keep 5 records at a time.
So if that were to happen (which it hopefully never would), we'd be able to restore everyone's progress to within 24 hours of their last action. :)
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