Forum Index > Q&A (Newbie Friendly) > IM's and Chatrooms...?
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Furever
Level 60
The Jolly
Joined: 7/2/2013
Threads: 21
Posts: 144
Posted: 7/9/2013 at 11:37 AM
Post #1
So, I dunno why, but I JUST noticed the banner along the bottom of my page for chat rooms and IMs. Reminds me of Facebook. lol. But anyways, I opened one with my boyfriend and messaged him. It was taking a while for him to reply so I minimized it so it wasn't in my way... Now I can't get it to come back up. I even closed it and tried to reopen another one with him and it WILL NOT open our chat. Just shows it along the bottom. Even shows me a small notification when he messages me, but won't open. If it has a notification and I click it, the notification goes away but it STILL won't open. This is a cool feature... help?
If you have this same problem, is there a possibility you play this site zoomed out.
Zooming out this site made my chat not work.
Edited By 6134 on 7/9/2013 at 12:39 PM.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,155
Posts: 14,893
Posted: 7/9/2013 at 12:12 PM
Post #2
@Furever,
Cometchat is a 3rd party software that we installed into our Site. We didn't make it and it's nearly impossible for us to edit or fix things with it due to how it's coded and organized.
We've had some users reporting this very same bug since the day we opened back in December.
There still is no fix for it so all I can suggest is to disable addons, make sure your browser is up to date, make sure java is up to date, or just try a different browser.
I'm sorry I can't be of more help with this problem.
Someday I will code our own chat system. But it's a large task so we're stuck w/ Cometchat for the time being.
Furever
Level 60
The Jolly
Joined: 7/2/2013
Threads: 21
Posts: 144
Posted: 7/9/2013 at 12:23 PM
Post #3
@Krinadon,
I think I figured one thing out... the chat DOES NOT work on Chrome. x.x
It works on Firefox no prob.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,155
Posts: 14,893
Posted: 7/9/2013 at 12:27 PM
Post #4
@Furever,
Works fine for me in Chrome, Firefox, and IE.
Others have also said it does not work for them in Firefox.
Lol, so yea, I have no idea what is really causing the issue. And since I've never had a problem with it, it's even harder for me to debug it.
But I'm glad you can at least use it with Firefox.
Furever
Level 60
The Jolly
Joined: 7/2/2013
Threads: 21
Posts: 144
Posted: 7/9/2013 at 12:29 PM
Post #5
@Krinadon,
Ya know... I just realized my issue, personally.
I always play this site zoomed out... it's too big for my small laptop.
It doesn't work zoomed out. I have to be 100% in order for it to work.
Wonder if others do this?
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,155
Posts: 14,893
Posted: 7/9/2013 at 12:32 PM
Post #6
Very possible. Next time I see someone having issues with it I'll suggest that. Thanks!
I'm guessing that zooming out is moving the onclick area to somewhere that is not on the chat box - which is why clicking on it has no response.
Ember2000
Level 60
The Kind-Hearted
Joined: 2/8/2013
Threads: 134
Posts: 4,158
Posted: 7/9/2013 at 12:38 PM
Post #7
I can tell you that chart works for me on sfari
Furever
Level 60
The Jolly
Joined: 7/2/2013
Threads: 21
Posts: 144
Posted: 7/9/2013 at 12:38 PM
Post #8
Yeah, I have the chat working on Chrome now that I am 100% again.
>.<
Meaning, I will probably not use chat too much.
This site is WAAAAAYYYYY too big for my laptop. x.x
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This is a cool feature... help?