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Forum Index > Player Guides > Tutorial: Recovering a private message t...
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Author Thread Post
Taptothebeat
Level 72
Candy Dispenser
Joined: 1/12/2013
Threads: 212
Posts: 3,658
Posted: 11/17/2018 at 3:58 PM Post #1
Update: My old post had the images expire and is now locked, so the tutorial updated with working images below:

- - -

I'll be answering my own question just because I think it's useful. And I've seen a lot of people struggle with this. I'll be doing this tutorial in chrome, but would be happy to do it in another browser if needed.

Problem: For whatever reason, an error, or your message became too long, etc. When you preview your message, a popup appears and you can't get out of it, nor view your message due to the grey unclickable background.



No one likes to lose messages that they've spent a lot of time on. Recovering your message is a little bit tricky, but can be well worth it!


INSTRUCTIONS

Step 1: Right click anywhere on the screen and click "Inspect Element"


A scary window full of HTML should appear. That's a good sign!

Step 2: Use the "Find/Search" feature. Command + F on a mac. Use the equivalent for a PC. (Make sure you've clicked somewhere in the scary window full of HTML, so that you are searching within that window.)

Search for "#openmessage"



Step 3: Click the highlighted block that you found and press the delete key. The popover should disappear. You're 3/5 of the way there!

You should have something like this now. Your message with a grey background making it so you can't click on anything.


Step 4: Repeat steps 2 and 3, except search for "#openmessagebg"


Done! You should now be able to scroll through and copy your message and paste it in a safe place (text-edit, google-docs, etc). Do not try to press preview again or send message. Start a new message.

Hope this helped!
Orcastration
Level 74
Fishy
Joined: 11/1/2018
Threads: 318
Posts: 33,448
Posted: 4/30/2019 at 5:00 PM Post #2
THANK YOU SO MUCH!


(Note: Part of this is good when that popup messagebox is just....a white screen. ;P)
 
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