Forum Index > Q&A (Newbie Friendly) > Can't whitelist my mobile device.
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Sarikunezume
Level 64
Candy Dispenser
Joined: 1/10/2020
Threads: 1
Posts: 11
Posted: 1/24/2020 at 10:06 AM
Post #1
I'm trying to add my phone's ip address to the whitelist in profile settings but I keep getting an error message that says "You have submitted a non public or reserved IP Address."
Sharpplan
Level 53
Joined: 12/3/2019
Threads: 2
Posts: 1,096
Posted: 1/24/2020 at 10:43 AM
Post #2
If you use mobile data, that may impact the whitelisting.
Sarikunezume
Level 64
Candy Dispenser
Joined: 1/10/2020
Threads: 1
Posts: 11
Posted: 1/24/2020 at 10:55 AM
Post #3
Even if it's currently on wifi?
Sharpplan
Level 53
Joined: 12/3/2019
Threads: 2
Posts: 1,096
Posted: 1/24/2020 at 2:38 PM
Post #4
I believe so, because your phone still bases its connection on data if it is active.
Sarikunezume
Level 64
Candy Dispenser
Joined: 1/10/2020
Threads: 1
Posts: 11
Posted: 1/24/2020 at 3:21 PM
Post #5
Ah, okay. As long as getting logged out on my computer is the only thing that happens, logging in on my phone to feed and nurture Sylesties while I'm away from home won't be a problem.
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